Browsing Articles
You are browsing the articles archive for getting results.
Dealing with Customer Complaints – The ‘Act Now’ Policy
A business coach, when explaining to a group of entrepreneurs how to deal with a dissatisfied customer, asked how serious is the following customer complaint? (Add complaint here_________________.) Answers ranged from an easy fix to unrecoverable. The coach replied the actual seriousness can be immaterial; it depends on how long you wait to deal with [...]
How To Be An Extra-Special Manager
Regardless of how “normal” you may regard your business and how you run it, you may have a unique set of traits that can set you apart as a manager. It may be the way you interact with others or your ability to sell anything to anyone. It may be a bit subtler than that. Bringing that little bit extra to managing a business can make a significant difference in how your company operates and how you are perceived as a manager and boss. Bringing something extra to the table can give you a hands down advantage.
How Luck Figures Into Things
It isn’t all about an MBA, a solid investment from somewhere or how innovative you may be. Luck is a factor, and most successful business people believe that luck had something to do with their success. What’s interesting about this is that the average person in a full-time job or even in a small business puts education first and discounts luck as a factor.
Does Your Start-up Need an Employee?
Most new small businesses begin as one person operations. At some point the question becomes, is an employee or two needed? Do You Need To Delegate? The first consideration has to be whether or not certain responsibilities have to be delegated so that you can do the things you have to do to keep things [...]
Skills Entrepreneurs Lack
Most entrepreneurs are focused. They are goal oriented, and they are generally persuasive. These are all good qualities to have in business. It’s what they lack that is often most telling.
How to Spruce Up Your Brand
A company brand is not static. It changes over time. It’s important to regularly re-evaluate your brand and do what it takes to restore it to where you know it has to be.
Businesses That Learn Grow
Many small business owners don’t see themselves as particularly innovative. A very good approach for all entrepreneurs is to be observant, always test things out and assess what works and doesn’t work. In the end, it’s learning the basics that pay off for small businesses.
How to Keep Employees Happy Without Raises
Sometimes, especially in this economy, raises are out of the question. Sometimes the money isn’t there. However, employees are not just there for salary increases. There are many way to keep a staff happy without throwing money their way.
How Small Businesses Can Make It Big
Everyone loves a great success story, and there are many stories about little companies that took off and made it very big. Apple started in a garage. It comes down to strategies that suddenly take hold.
How to Change Your Company
There comes a time when change is essential for many businesses. It may be as a result of a new product line, or entering new markets. It may have to do with a needed overhaul just to tweak things. Whatever the reason for needing change, it’s difficult.
An Interesting Perspective on Productivity
Productivity is on the mind of every entrepreneur and all entrepreneurs try to be productive at all times. In the end, it isn’t about working harder, it’s about working smarter.
The Importance of Goals
It’s probably safe to say that the first goal set by every new business owner is to survive the first year, let alone the first few months. Assuming the company is still standing once that goal is reached, there are important goals that have to be set. Goal setting is about revenue and it’s also about ideas and innovation. It’s about employee retention and about product or service offerings.
Good Leaders: A Balancing Act
In a business environment leader know that staff members should be given regular training to upgrade their skill sets. Great leaders know that it doesn’t stop there. Training and upgrading skills is something that also applies to them.
How to Talk the Talk
The road to success in business is filled with roadblocks and ups and downs but there are approaches to take that can make it all a lot easier. It really all comes down to being able to talk about your company and do it effectively.
What True Entrepreneurs Have in Common
There are millions of business people, entrepreneurs. The world is full of them, but how many are the real deal? How many are true, died in the wool entrepreneurs? You may be surprised to know that in reality there are very few. Very few actually embody all the real attributes of a true entrepreneur. There are things that set the real ones apart.
How to Engage With Social Media
The culture of a workplace speaks volumes for how employees feel about a company. Companies with a culture of engagement are companies that attract and hold onto great employees.
Are You Appreciated as a Leader?
Do you get the recognition you think you deserve? Are you putting in endless days and weeks only to feel overlooked as a leader? Do you feel that talent you have is unappreciated? Well join the club. This is a complaint heard round the world from leaders in all kinds of businesses. There are always reasons for this.
Loading ...