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How Not to Write Email

Published in Advice, Communication Be the first to comment on this article ►


Sending an email message that is sent with emotion and/or impulse can be a serious mistake. You may not have had any negative intentions, but certain emails have ways of making the person at the other end uncomfortable, even angry. Hold back before you send, regardless of how you may feel at that particular moment. Remember, you are dealing with people you work with. You are dealing with clients or customers. You are dealing with associates. Email can be potent. Even if you intend on making a firm statement, it can be worded in ways that don’t anger or offend.

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